All orders are processed as fast as possible. We know how weakening it can be to order something you’re really excited about only to find out you’re going to have to wait a while to get your hands on what you have bought!
Diecast Cat shipping times
We are slightly at the mercy of factors outside of our control with how long your order will take to reach you once it has left our HQ. We try and use the postal services that will get your Diecast Cat purchase to you as swiftly as possible.
Orders received before 2pm on a week day are usually shipped on the same day. Orders received at the weekend are usually processed on Monday morning.
The table below is an indication of how long your package might take to reach you once it has left our premises:
UK – 12 to 24 hours
European Union – 3 to 5 days
Rest of world – 6 to 7 days
We are currently using Royal Mail for shipping and these shipping estimates come from this page on their website.
Free postage and packaging – why it’s ‘not us’
When we launched Diecast Cat we thought long and hard about whether we should offer free shipping, and we decided free shipping did not reflect the values of the company and how we wish to look after our customers.
We don’t hide costs
In order to offer free shipping and packaging the costs would need to be included in the prices of the diecast collectables we sell. We would prefer to keep the cost of everything we sell at a price that reassures customers that they are getting a fair and reasonable price. Therefore shipping and packaging costs are charged separately.
We use high quality packaging to all collectables
The quality of the packaging materials we insist on using means they cost a little bit more than cheaper packaging materials, but we can assure that orders reach our customers in the best possible condition.
Diecast collectables are tough by their very nature, but we still insist on using high quality packaging materials.
We look after diecast collectors worldwide
If we offered free postage and packaging we could only do so for customers in the UK. We think this would be unfair to our cyclist friends who do their pedalling in countries other than the UK.
Not free, but reasonable
So in summary, if we offered free postage we would need to make compromises. Diecast Cat is about quality, not compromise.
However, we do what we can to keep shipping and packaging costs as reasonable as possible.